Privacy Statement Family Power – Mutual Learning

Last Updated: September 27, 2023

At Mutual Learning, we are committed to safeguarding the privacy and protecting the personal data of the participants of our Mutual Learning Programs and Courses. This Privacy Statement outlines our practices regarding the collection, use, disclosure, and retention of your personal data in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. We encourage you to read this statement carefully to understand our practices and how we handle your data.

Information We Collect

We may collect and process the following types of personal information:

1.1. Personal Identifiers: This includes your name, email address, phone number, and other contact information.
1.2. Professional Information: We may collect information about your profession, role, organization and your experiences relevant to your participation in our programs.
1.3. Usage Data: When you participate in our programs and courses, we may collect information about your usage patterns, preferences, and interactions with our platform.
1.4. Technical Information: We may gather information about your device, browser, IP address, and other technical details to ensure the functionality and security of our programs.
1.5. Feedback: Any feedback, comments, or suggestions you provide to us may be collected and used to improve our services.

How We Use Your Information

We use your personal information for the following purposes:

2.1. Program Delivery: To provide you with access to our Mutual Learning Programs and Courses and to personalize your learning experience.
2.2. Communication: To communicate with you regarding program updates, important information, and customer support.
2.3. Research and Development: To improve and develop our programs, services, and content.
2.4. Compliance: To fulfil legal obligations and respond to legal requests.
2.5. Consent: Where applicable, we will seek your consent before using your data for specific purposes.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

3.1. Service Providers: We may engage trusted third-party service providers to assist with program delivery, analytics, and technical support.
3.2. Legal Requirements: We may disclose your information when required by law, regulation or legal process.
3.3. Safety and Security: We may share your information to protect the safety and security of our programs, users, or to prevent fraud or abuse.
3.4. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.

Data Retention

We retain your personal data for the duration necessary to fulfil the purposes outlined in this Privacy Statement or as required by applicable laws. We will delete or anonymize your data when it is no longer needed.

Data Security

We take the security of your information seriously and employ reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. You can exercise these rights by contacting us at the email address provided below.

Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at: info@mutuallearningprogram.org

We may update this Privacy Statement to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the date at the top of this statement will be revised accordingly.

By using our Mutual Learning Programs and Courses, you consent to the practices described in this Privacy Statement.

Thank you for entrusting Mutual Learning with your information as we work together to mutually transform towards high quality family and community based care.